Managing IT Performance to Create Business Value by Jessica Keyes

Author:Jessica Keyes
Language: eng
Format: epub
Publisher: CRC Press

Other techniques for generating innovation include

Brainstorming: This technique is perhaps the most familiar of all the techniques discussed here. It is used to generate a large quantity of ideas in a short period of time. My company often brings in consulting experts, partners, and others to brainstorm along with us.

Blue slip: Ideas are individually generated and recorded on a 3″ × 5″ sheet of blue paper. Done anonymously to make people feel more at ease, people readily share ideas. Since each idea is on a separate piece of blue paper, the sorting and grouping of like ideas is facilitated.

Extrapolation: A technique or approach, already used by the organization, is stretched to apply to a new problem.

Progressive abstraction technique: By moving through progressively higher levels of abstraction, it is possible to generate alternative problem definitions from an original problem. When a problem is enlarged in a systematic way, it is possible to generate many new definitions that can then be evaluated for their usefulness and feasibility. Once an appropriate level of abstraction is reached, possible solutions are more easily identified.

5Ws and H technique: This is the traditional journalistic approach of who-what-where-when-why-how. Use of this technique serves to expand a person’s view of the problem and to assist in making sure that all related aspects of the problem have been addressed and considered.

Force field analysis technique: The name of this technique comes from its ability to identify forces contributing to, or hindering, a solution to a problem. This technique stimulates creative thinking in three ways: (a) it defines direction, (b) it identifies strengths that can be maximized, and (c) it identifies weaknesses that can be minimized.

Problem reversal: Reversing a problem statement often provides a different framework for analysis. For example, in attempting to come up with ways to improve productivity, try considering the opposite, how to decrease productivity.

Associations/Image technique: Most of us have played the game, at one time or another, where a person names a person, place, or thing and asks for the first thing that pops into the second person’s mind.

Wishful thinking: This technique enables people to loosen analytical parameters to consider a larger set of alternatives than they might ordinarily consider. By permitting a degree of fantasy into the process, the result just might be a new and unique approach.

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