Lean Enterprise: How High Performance Organizations Innovate at Scale (Lean (O'Reilly)) by Jez Humble & Joanne Molesky & Barry O'Reilly

Author:Jez Humble & Joanne Molesky & Barry O'Reilly
Language: eng
Format: mobi, azw3
Publisher: O'Reilly Media
Published: 2014-12-03T14:00:00+00:00

Performing User Research

Impact mapping provides us with a number of possible solutions and a set of assumptions for each candidate solution. Our task is to find the shortest path to the target condition. We select the one that seems shortest, and validate the solution — along with the assumptions it makes — to see if it really is capable of delivering the expected value (as we have seen, features often fail to deliver the expected value). There are multiple ways to validate our assumptions.

First, we create a hypothesis based on our assumption. In Lean UX, Josh Seiden and Jeff Gothelf suggest the template shown in Figure 9-2 to use as a starting point for capturing hypotheses.6

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