IT Strategy by Volker Johanning
Author:Volker Johanning
Language: eng
Format: epub
ISBN: 9783658387723
Publisher: Springer Fachmedien Wiesbaden
User Helpdesk/Service Desk/Hotline (Support of users/users in the company for the workplace environment made available as part of the desktop services.)
Application Outsourcing
In the context of application outsourcing, entire IT systems or applications are outsourced to an external provider. This form of outsourcing is particularly common with highly standardized ERP or CRM systems. There are generally two forms of application outsourcing:
Application Management Outsourcing
Software as a Service or Application Service Providing (ASP)
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