How to Start and Build a Successful Small Business by Robert D Hastings
Author:Robert D Hastings
Language: eng
Format: epub
Tags: how to start a small business, business start up, marketing basics, business management, small business start up, small business development, small business marketing, business 101, how to build a small business, small business managment
Publisher: Robert D Hastings
Team Process
Are the requirements of the team in writing and documented so that all participants understand their individual roles and expectations of management?
Be sure to define roles and capability and that âfitâ will take you forward to build the right attitude and capability.
Team leaders need to define and communicate achievable goals with documented and agreed anticipated outcomes and contributions and the expected timelines.
The team leader needs to establish how to measure outcomes of the teamwork and the process the team followed to accomplish those outcomes.
Control through positive management
This is an overused word but one which is needed to empower team members to go forward â not to hold back.
Part of this is ensuring that the team members take ownership of the task and that ensures that control is not taken but given.
Part of control is the understanding of the external and internal boundaries that are in place. Remember to view this as a unified process and the team is part of the accomplishment.
Limitations are set as part of the definition, not to stop active participants.
Reporting
In many cases reporting is seen as a process of control and whilst accurate and on time reporting in team environments is important it must be seen as a process of feed back to management about the stage of the task.
For many team members reporting is dreary work and therefore in any team building exercise it is important to view management of the process as ensuring that reporting creates an impression of positive and vital to the success of the task.
Collaboration
What makes one team more successfully work together than another? The answer is difficult but we believe that where collaboration is encouraged through support of weaknesses and creating success it is an important ingredient.
Part of collaboration is sharing and this must be seen as 90% work and 10% vocational.
An example is to ensure that your team gets to see the outside of work in different environments including competitive games and staff trips and vacations.
Managing crisis and ongoing change
All businesses at some point in time go into crisis. It might be the failure of a product or it might be plant and equipment has broken down or an IT network has failed or the market that they were gaining ground has a new competitor who is taking the business.
In the case of a recently newsworthy story of a pharmaceutical company that found that some of its drugs had been tampered with (and possibly poisoned) it was interesting to watch their response.
We have detailed below how the company handled this sensitive issue as the product was sitting on supermarket shelves at the time of the first poisoning of a consumer who lived near one of the supermarkets.
The company was immediately upfront in their internal communications with management and staff and worked hard to provide the public with information and apologise.
They immediately took the product off all of the shelves and replaced with new stock, which was not tampered.
They spent a great deal of time speaking with their internal
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