Artificial Intelligence Basics by Tom Taulli

Author:Tom Taulli
Language: eng
Format: epub
ISBN: 9781484250280
Publisher: Apress

Sending invoices

Issuing refunds to customers

Reconciling financial records

Transferring data from one system to another

Providing standard replies to customers

This is all done by having a bot replicate the workflows for an application, say for an ERP (Enterprise Resource Planning) or CRM (Customer Relationship Management) system. This may even be done with the RPA program recording the steps from employees or with the use of OCR (optical character recognition) technology to translate handwritten notes. Think of RPA as a digital employee.

There are two flavors of this type of technology: Unattended RPA : This is a process that is completely autonomous as the bot will run in the background. Now this does not mean there is no human intervention. There will still be intervention for exception management. This is when the bot encounters something it does not understand.

Download

Copyright Disclaimer:
This site does not store any files on its server. We only index and link to content provided by other sites. Please contact the content providers to delete copyright contents if any and email us, we'll remove relevant links or contents immediately.