Cultivating Civility by Jo Henry & Joe Eshleman & Richard Moniz
Author:Jo Henry & Joe Eshleman & Richard Moniz [Henry, Jo & Eshleman, Joe & Moniz, Richard]
Language: eng
Format: epub
Tags: LAN025000 Language Arts & Disciplines / Library & Information Science / General
Publisher: American Library Association
29. Sarah Cook and Steve Macaulay, âMaking a Difference,â Training Journal, April 2014, 37.
30. Kouzes and Posner, The Leadership Challenge, 96â97.
31. Henry, Eshleman, and Moniz, The Dysfunctional Library.
32. Richard E. Boyatzis, âCompetencies as a Behavioral Approach to Emotional Intelligence,â Journal of Management Development 28, no. 9 (September 18, 2009): 754.
33. Stuart Duff, âEmpathy in Leadership,â Training Journal, May 2019, 10.
34. Steve Bell, âEmpathy as the Leaderâs Path to Change | Leading from the Library,â Library Journal, October 27, 2016, https://âwww.libraryjournal.com/â?detailStory=empathy-as-the-leaders-path-to-change-leading-from-the-library.
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