Safety Leadership by Robert J. de Boer;

Safety Leadership by Robert J. de Boer;

Author:Robert J. de Boer;
Language: eng
Format: epub
Publisher: CRC Press (Unlimited)
Published: 2020-12-28T15:30:57+00:00

Both the bypassing of the sensors and the unacceptable high number of alarms during certain phases of operation were known within the company and were not acted upon – a sure symptom of drift. Scarcity in resources might not just be in number, but also in expertise. This seems to have played a role in the running aground of the Costa Concordia in January 2012. Due to the growth in demand for vacation cruises, ships’ officers were promoted at an unhealthy rate with limited experience under their belts. In the case of the Costa Concordia, the ship’s captain was – amidst other issues – not able to rely on his deck officers to identify the lag in the turn away from the island of Giglio to avoid the impending disaster.6

In the public sector, scarcity is often encountered when the management agenda is dominated by mission criticality or compliance with bureaucracy, particularly in times of austerity:

At a university in England the quality of any degree programme is assured through a number of measures, such as: peer review of the assessments prior to these being presented to the students, evaluations of each module, discussions with students about the entire programme each semester, discussions with industry representatives, and consultation with external examiners from outside the university. Each of these need to be written up and then collected in an annual programme review, including identifying and monitoring improvement points. The burden of the large number of actions, impeded by cumbersome IT systems, is so high, that the responsible academic was heard to sigh: “we understand the importance of each action and so we’ll see how far down the list we get in actioning each of these”. In other words, it was impossible to get everything done and so available time and personal priorities would determine which actions were undertaken and which were ignored.7


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