Emotional Intelligence in the Workplace: How to Use EQ to Build Strong Relationships and Thrive in Your Career by Craemer Mark

Author:Craemer, Mark [Craemer, Mark]
Language: eng
Format: epub
Publisher: Rockridge Press
Published: 2020-11-17T00:00:00+00:00

Practice Effective Communication

To practice effective communication in the workplace:

1.

Be clear and get to the point when you are speaking.

2.

Seek confirmation that your listener understands and encourage them to ask clarifying questions.

3.

Carefully listen and look beyond the words to analyze the tone and body language associated with the message you are receiving.

4.

Stay positive and supportive even when giving a difficult response or harsh feedback.

5.

Make a habit of on-the-spot communication, because nothing undermines the impact of feedback, praise, or criticism as when it’s brought up well after the behavior is first noticed.

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